IT Essentials (for non IT-Professionals)

Nederlands:

Deze e-learning cursus is ontwikkeld voor professionals die vaak gesprekspartner zijn van een IT'er. Dit kunnen teamleiders of managers zijn, maar ook mensen die op een Finance afdeling werkzaam zijn en zich bijvoorbeeld afvragen waarom IT zo duur is.

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English:

This e-learning course has been developed for professionals who are often interlocutors with an IT professional. These can be team leaders or managers, but also people working in a finance department and wondering, for example, why IT is so expensive.

Nederlands:

Na afloop van deze training bent u in staat om mee te praten in discussies over IT en in staat IT professionals uit te dagen in ontwerp keuzes. U krijgt met deze cursus controle over de IT beslissingen in uw organisatie.

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English:

At the end of this training you will be able to participate in discussions about IT and challenge IT professionals in design choices. With this course you will gain control over the IT decisions in your organisation.

1. Introduction, agenda and download the App

• Introduction
• Agenda
• Study where you want: download the App

2. IT Basics

• Communication
• Hardware middleware software
• PC-Server-Mainframe, vendor lock in and scalabilit
• Mainframe - Moore's Law
• Requirements, NFRs, Java Dotnet
• Open Source - Closed Source
• Batch vs Online, interface, protocol, port and host
• Waterfall versus Scrum
• Continuous Integration, DevOps and the Spotify model
• Checkpoint questions
• Slides

3. Virtualization

• Virtualization basics (VMWare, Hyper-V, etc.)
• Overcommit
• Costs and drawbacks
• Conclusion
• Checkpoint questions
• Slides

4. Cloud Computing

• IaaS / PaaS / SaaS
• Characteristics
• Responsibilities
• Deployment models: Public, Private etc.
• Pros and cons
• Cost and conclusion
• Checkpoint questions
• Slides

5. Internet and IT Infrastructure

• IP address, DNS and BGP
• Firewall
• DDOS
• Load balancer, security proxy, LDAP and Active Directory
• Caching proxy and HTTP server
• DMZ and network zone
• Application server and ESB
• Content Management System (CMS)
• Cookies and Sessions
• Cookie flow and stateful
• Stateless and Stateful
• Tracking cookies
• Checkpoint questions
• Slides

6. SSL / TLS and encryption

• Shared secret, symmetric encryption
• Asymmetric encryption, PKI, Public and Private key
• SSL Flow and SSL Handshake
• SSL Flow 2
• Personal Certificate
• Two way SSL or Mutual TLS
• Encryption at transport level
• Integrity: MAC, Hash and Checksum
• Considerations
• Conclusion
• Checkpoint questions
• Slides

7. Web Applications and Application design best practices

• Static-dynamic-active web pages
• Javascript and Client Side Development (Angular / Polymer
• Java Application Servers (Websphere / JBoss / Tomcat)
• Java Application Servers and DTAP
• Tomcat
• Synchronous - Asynchronous
• Ajax Asynchronous
• Application design best practices: MV
• Application design best practices: KISS, design for failure
• Checkpoint questions
• Slides

8. Messaging and File Transfer

• Messaging (MQ)
• Publish Subscribe
• JMS and Kafka
• HTTP versus Messaging
• File Transfer
• Checkpoint questions
• Slides

9. APIs, Web Services, Enterprise Service Bus (ESB)

• Service Oriented Architecture (SOA)
• Loosely coupled - tightly coupled
• Enterprise Service Bus (ESB), Mediation and Orchestration (Tibco / Mule etc.)
• SOAP Web Services
• SOAP - WSDL - UDDI
• Governance
• REST APIs
• Microservices
• Producers - consumers
• Checkpoint questions
• Slides

10. Databases, Big Data and NoSQL datastores

• Databases (RDBMS, Oracle, SQLServer, DB2 etc.)
• Databases continued and virtualization
• Big Data and NoSQL Datastores (Cassandra / Hadoop etc.)
• NoSQL and virtualization
• Checkpoint questions
• Slides

11. High availability, Disaster Recovery, backup restore

• High availability active - passive
• DTAP - testing
• Request-Reply chains
• Event Driven Architecture
• Horizontal and vertical clustering, anti-affinity
• Data replication, backup restore
• Data integrity
• Disaster recovery
• DR Active - Active
• Operational management - active passive monitoring
• OPS Tools (event collectors, CMDB etc.)
• Log collectors (Logstash / Splunk etc.)
• Checkpoint questions
• Slides

12. IT Security

• Threats: APT and Zero Day attacks
• Owasp top ten and AVG (GDPR)
• Business Impact Analysis and Risk Assessment
• Layered defenses, Defense in Depth and Authentication - Authorization
• Data security
• Application security
• Host security
• Network security
• Data in transport, virus scanner and IDS
• Checkpoint questions
• Slides

Nederlands:

Er is geen specifieke vooropleiding vereist.

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English:

No specific prior training is required.

Nederlands:

Beschikbaarheid: Nadat u de training bent gestart is de e-Learning training 8 weken beschikbaar.

Studieinspanning: De studieinspanning is ca. 3 uur per week.

Studeren waar u wilt: Er is tevens een app voor IOS en Android beschikbaar zodat u overal uw kennis kunt opdoen.

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English:

Availability: After you have started the training, the e-Learning course is available for 8 weeks.

Study effort: The study effort is approx. 3 hours per week.

Study wherever you want: There is also an app for IOS and Android available so that you can acquire your knowledge anywhere.