Communicating with Clarity

After the workshop, you will be able to:

• Develop messages that have appeal
• Identify your own personal needs and customize your message to ensure you get what you need from the communication
• Identify the personal needs of others and customize the communication to ensure you get what they need from the communication
• Structure messages to enable others to engage in the communication and take appropriate action
• Use a variety of Question types to explore the opinions and insights of others
• Use specific communication techniques to demonstrate understanding and interest and to guide the communication
• Listen more effectively

Communicating for Clarity focuses on the following competencies:

• Creating a clear and engaging message
• Encouraging clear communication from others

Benefits for the individual:

• Greater success in capturing the attention of others as you customize your message based on their needs and perceptions
• Improved communication through encouragement to share insights and engage in the communication
• Messages become clearer faster as you check in with the other person for understanding and clarity throughout the communication
• Improved skill and confidence in communication

Benefits for the organization:

• Greater commitment to action as messages are structured to address what people need to know, understand and believe
• Increased collaboration and teamwork as clear communication encourages sharing