Certified DASA DevOps Professional: Enable & Scale + examen

Individuals involved in IT development, IT operations, or IT service management

Individuals whose role are affected by DevOps and continuous delivery, such as:

• DevOps engineers
• Product owners
• Integration specialists
• Operations managers
• Incident and change managers
• System administrators
• Network administrators
• Business managers
• Automation architects
• Enterprise architects

 

The objectives of this course are to:

• Explain why courage, team building, leadership, and continuous improvement are required in a DevOps environment.
• Explain why courage is essential to enable trust, honesty, and experimentation.
• Identify and evaluate different types of behavior in a DevOps environment.
• Recognize the signals indicating impediments and/or team dysfunctions.
• Describe how to form good DevOps teams.
• List the effects of happiness and motivation on team performance.
• Assess the maturity of DevOps teams.
• Identify how leaders encourage feedback and transparency.
• Discuss the factors that leaders can influence to build trust.
• Explain how and why leaders promote a “Safe to fail” environment.
• Analyze value streams to improve throughput and flow.
• Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives.

 

Teambuilding

• Design Teams:

• Introduction to a DevOps Team

• Characteristics of a DevOps Team

• Boundaries for a DevOps Team

• Build Teams:

• Creating High Performance Teams

• Feedback: Giving and Taking

• Shared Responsibility and Accountability

• Governance:

• Governance on Three Levels

• Governance Within a Team

• Governance Between Teams

• Governance Between Organizations

• Scaling

• External Suppliers

DevOps Leadership

• Build Culture:

• Create the Right Environment

• Change the Habitual Behavior

• Fail Fast to Improve

• Maintain the Agile Soil

• Create Purpose:

• Know the Importance of Storytelling

• Define the Purpose of Having a Purpose

• Relate Alignment with Autonomy

• Be a Servant Leader:

• Give Control to the Team

• Inspire and Support the Team

• Make Your Own Leadership Manifesto

• Focus on Success:

• Customer Value and Team Success

• Measure and Steer Value

Courage

• Build Courage:

• Importance of Courage

• Out of Your Comfort Zone

• Resilience

• Courage in Relationship with Leadership and Feedback

• Courage at the Team Level

• Dealing with Failure

• Think Different:

• Think Different on a Day-to-day Basis

• During Standups

• Standup from Hell

• 10th Man Rule

• Think Different in an Organized Way

• Open Allocation Time

• Guilds

Value - Customer Centric Action

• Different Aspects of Value:

• Customer Value

• The Different ‘Voices’

• Stakeholder Management:

• Know Your Stakeholders

• Categorize the Stakeholders

• Combining Lean Startup and DevOps:

• The Lean Startup Process

• The Lean Startup Versus Chaos

• Combining the Lean Startup and DevOps

• The Power of Story Mapping:

• Product/Service Development Approaches

• Need for Story Mapping

• Creating Story Maps

Continuous Improvement

• Build Flow:

• Build Optimal Flow

• Multitasking and One Piece Flow

• Little’s Law and Optimization of Process Lead Time

• Valualize Flow

• Flow and Resource Utilization

• Types of Continuous Improvement:

• Kaizen

• Radical Change

• Continuous Improvement Tools:

• Kaizen Event

• Value Stream Mapping

• Visual Management

• Retrospective

• Daily Standup

• Five Times ‘Why’

Exam Preparation Guide

You must be a holder of the DASA DevOps Fundamentals Certificate

The DevOps Agile Skills Association (DASA) Practitioner Certificate is awarded upon passing the exam.

• Online or paper-based
• Closed book
• 45 minutes
• 12 multiple choice questions
• 60% pass mark (36 / 60)