Lean IT Foundation

Any manager or specialist working in an IT organization can benefit from the insights provided by the qualification.

Upon completion of the training and examination related to this qualification, a successful candidate will be familiar with the principles of the Lean philosophy and in particular with the application of this philosophy within an IT-environment. Specifically the candidate should understand:

• The principles underlying the Lean philosophy
• The importance of understanding and delivering customer value
• The way Lean looks at processes and the waste within them
• How to measure performance and the key determinants of performance
• What the organizational requirements are when implementing Lean, including the use of visual management tools
• Which behavior and attitude is necessary for Lean to be successful within an IT organization
• The DMAIC problem-solving model
• How these Lean principles can be applied within an IT organization

• Introduction of Lean
• The customer
• The process
• Value stream mapping
• Performance management
• Lean visual management
• Problem solving with Kaizen
• The Lean organization and attitude

 here are no pre-requisites for candidates wishing to be trained and examined for this qualification. However, it is strongly recommended that candidates:

• Have gained two or three years of IT-professional experience in the fields of support and maintenance and/or software development. Candidates could also be project managers or line managers in an IT organization.

• Multiple choice
• 50 questions per paper
• 25 marks required to pass (out of 50 available) - 50%
• 60 minutes duration
• Closed book.