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Business Analysis: Essentials + Exam

  • Course Code GK2919
  • Duration 3 days

Additional Payment Options

  • GTC 22 inc. VAT

    GTC, Global Knowledge Training Credit, please contact Global Knowledge for more details

Public Classroom Price

eur1.795,00

excl. VAT

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Course Delivery

This course is available in the following formats:

  • Company Event

    Event at company

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

Request this course in a different delivery format.

Course Overview

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In this training you'll learn the vocabulary standards and business analysis practices through the use of the IIBA A Guide to the Business Analysis Body of Knowledge (BABOK Guide). You'll understand the business analyst's role and responsibilities in a successful project. In this introductory course, you'll delve into the role and responsibilities of the business analyst (BA)- the communication link between all business areas and a critical player in project success. Learn techniques for ensuring project success every step of the way-from identifying and analyzing potential projects to making sure that the final project product meets the requirements you identified. Through hands-on exercises, you'll learn to define the scope of work and master requirements-gathering techniques that will work for a variety of projects and audiences. You'll consider the unique needs of customers, stakeholders, and the IT department as you work toward building, documenting, communicating, and managing requirements.

Course Schedule

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    • Delivery Format: Virtual Learning
    • Date: 10-12 June, 2024
    • Location: Virtual
    • Language: Dutch

    eur1.795,00

    • Delivery Format: Virtual Learning
    • Date: 24-26 July, 2024
    • Location: Virtual

    eur1.795,00

    • Delivery Format: Virtual Learning
    • Date: 04-06 September, 2024
    • Location: Virtual

    eur1.795,00

    • Delivery Format: Public Classroom
    • Date: 04-06 December, 2024
    • Location: 1-Mechelen (Battelsesteenweg 455-B)

    eur1.795,00

    • Delivery Format: Virtual Learning
    • Date: 04-06 December, 2024
    • Location: Virtual

    eur1.795,00

Target Audience

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  • Systems analysts
  • Business analysts
  • Requirements analysts
  • Developers
  • Software engineers
  • IT project managers
  • Project managers
  • Project analysts
  • Project leaders,
  • Senior project managers
  • Team leaders
  • Program managers
  • Testers
  • QA specialists

Course Objectives

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What You'll Learn
  • Role and importance of the BA
  • Vocabulary standards and business analysis practices through the use of the IIBA A Guide to the Business Analysis Body of Knowledge (BABOK Guide)
  • Plan BA requirements activities
  • Elicit requirements from stakeholders, with an emphasis on interviews
  • Analyze stated requirements, with an overview of modeling techniques
  • Document requirements for different types of projects
  • Verify and validate requirements
  • Elements of requirements management and communication and the BA's role in them
  • Elements of solution verification and validation and possible BA roles
  • Enterprise analysis: choosing appropriate projects
  • Necessary competencies and best practices of BAs
  • Waterfall, incremental, and agile lifecycles and how they change BA practices

Course Content

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1. Introduction to Business Analysis

  • Importance of Effective Business Analysis
  • Role of the BA
  • Standardization and Adaptability

2. Requirements Planning

  • Role of the BA in Requirements Planning
  • Vision and Scope Document
  • Types of Requirements
  • Stakeholders
  • Business Analysis Plan

3. Requirements Elicitation

  • Role of the BA in Requirements Elicitation
    • Investigative approach
    • Iterative approach
  • Techniques
    • Interviews
    • Focus groups
    • Requirements workshop: Requirements meeting
    • Requirements workshop: JAD session
    • Brainstorming
    • Observation
    • Survey
    • Prototype
    • Document analysis
    • Business rules analysis
    • Reverse engineering
    • Product trials

4. Requirements Analysis

  • Need for Analysis
  • Using Analysis to get Stakeholder Feedback and Verify and Validate Developing Requirements
  • Value of Modeling Techniques in Analysis
  • Modeling Techniques
    • Organizational model
    • Location model
    • Process/flow models
    • Use case models
    • Data models
    • State model
  • Types of Requirements
  • Business Rules Analysis
  • Prioritizing Requirements
  • Verifying and Validating Requirements

5. Requirements Documentation

  • Formal and Informal Documentation and the, Level of Detail Required
  • Writing for Usability and Comprehension
  • Common Requirements Document Defects
  • Components of a Formal Requirements Document
  • Requirements Verification and Validation
  • Requirements Sign-Off

6. Requirements Management and Communication

  • Throughout the Project and to Decommission
  • Change Management
    • Define a baseline
    • Define a change management process
    • Identify the Change Authority
  • Traceability and Its Uses
  • Requirements Attributes
  • Requirements Communication

7. Solution Validation and Acceptance

  • Testing and Non-Testing Methods
  • Purposes of Validation
    • Find defects
    • Prove compliance to requirements
  • Test Cases and Test Suites
  • Challenges in Testing
  • Structured Testing
  • Role of the BA in Solution Validation: the V Model
  • Solution Acceptance and Project Close-Out

8. Enterprise Analysis

  • Definition and Causes
  • Role of the BA on the Enterprise Analysis Team
  • Steps in Enterprise Analysis
    • Define the business need
      • Techniques for root cause analysis
    • Assess capability gaps
      • SWOT analysis
    • Determine the solution approach
    • Define the solution scope
    • Define the business case
      • Contents of business case
      • Who does what?: the BA's limited role in developing a business case

9. Competencies, Best Practices, and Life Cycle Models

  • Competency Proficiency
  • BA Necessary Competencies
    • Analytical thinking and problem solving
    • Behavioral characteristics
    • Business knowledge
    • Communication skills
    • Interaction skills
    • Software application knowledge
  • Best Practices
    • Use iterative analysis
    • Focus on process improvement
    • Apply progressive elaboration
    • Check as you go
    • Use the investigative approach
    • Adopt traceability
    • Formalize business analysis through standardization
    • Improve communication through modeling
  • Life Cycle Models
    • Waterfall
    • Incremental
    • Agile
    • Effects on business analysis

10. BA Fundamentals

  • Communication Skills
  • Leadership Skills
  • Problem-Solving Skills
  • Business Knowledge
  • IT Knowledge

11. Case Studies

12. Exercises

Course Prerequisites

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There are no prerequisites for this course.

Test Certification

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Entry Certficate in Business Analysis™ (ECBA) from the IIBA Certification programme. This exam is included in the course fee.

Follow on Courses

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GK2964, Business Analysis: Requirements Development, Documentation and Management

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