Title

Influencing For Success – Leadership and Business Skills

Date

Tuesday, March 20

Time

15:30 CET

Presenter

Michelle Moore

Michelle Moore is a learning and development professional with in-depth knowledge and experience in Sales, Leadership and Communication Skills.  Michelle facilitates Global Knowledge Leadership and Business workshops on a world-wide basis and is responsible for development and promotion of the Global Knowledge EMEA Leadership and Business Skills portfolio. 

Overview

Being successful in today’s fast-paced business environment requires the ability to achieve results by working with and through other people.  Regardless of whether you have formal leadership responsibilities or not – you need to be able to influence others to achieve goals.  The challenge is that influence, when used inappropriately, can damage relationships and become a roadblock to success.  

In the Influencing for Success webinar Michelle will discuss how to achieve positive results by applying the right influence tactics in the right situation.

Outlines

The webinar will include the following elements:

·         The Key Elements of Positive Influence

·         Personality and Influence

·         7 Influence Tactics and when to Apply Each

·         Developing Influential Communications

Target Audience

Anyone with either formal or informal authority who would like to improve their influence skills.

Duration

60 minutes

Language

English

Technical Requirements

Internet connection and computer speakers or headset for audio.

Registration Link

https://globalknowledgeevents.webex.com/globalknowledgeevents/onstage/g.php?t=a&d=841062136