0 Items | 0.00
Go

Discover our Avaya training portfolio and get ready for Data Networking, Communication Systems, Applications and much more...

LinkedIn

Avaya

Become an expert on Avaya Data Networking, Communications Systems, Applications, and Services with our high quality hands-on training solutions.

With the acquisition of Nortel Enterprise Services (NES), Avaya has enhanced its strategic position in providing business communication solutions and services for enterprise customers. The integration of the former NES product portfolio has further defined Avaya's vision of communications systems powering enhanced business effectiveness.

Communication (Unified & Voice)

Course TitleCodeDays
Meridian 1 and Communication Server 1000 5.0 Familiarisation0200C2
VOIP Technologies0365C2
Avaya Aura Contact Center - Installation and Configuration3608C5
Avaya Aura Contact Center Administration3609C5
What's New with Avaya Aura Contact Center - Installation and Configuration3618C1
What's New with Avaya Aura™ Contact Center - Administration and SCE Scripting3619F1
Avaya Aura™ Contact Center Fast Track - Installation, Administration, and Scripting3621C10
Networking and VoIP Technologies3645C5
BCM50 and BCM450 Release 5.0 Installation, Initial Configuration, and Messaging6045C5
BCM Configuration and Maintenance6046C5
Avaya Communication Server (CS) 1000 7.0 System Administration and Management6351C3
CS 1000 Unified Communications Management and Common Services Architecture6375X4
Avaya Communication Server 1000E Release 7.0 Implementation and Upgrade6376C5
ERS 5000/4500/2500 Advanced configuration and maintenance6723C4
Avaya IP Office R6.0 Implementation WorkshopATA01225I5
Planning the Deployment of Contact CenterATC01116V1
Contact Center for Communication ManagerATC01121I3
IP Office Advanced Applications and Troubleshooting WorkshopATI00484I5
Call Management System Installation & MaintenanceATI00685I2
Troubleshoot and Maintain IP Telephony WorkshopAVA00643H5
Avaya Aura Communication Manager Basic AdministrationAVA00836H5
Avaya Media Servers and Media Gateways Implementation WorkshopAVA00838H5
IP Telephony Advanced Implementation WorkshopAVA00867H5

Desktop Applications

Course TitleCodeDays
Call Pilot Rls. 5.0 Administration and Applications0327C5
Call Pilot Rls. 5.0 Installation & Maintenance0329C5
Nortel Communication Server 1000 5.0 System Administration and Management0777C5
Avaya ERS 8600/8300/1600 Advanced Configuration and Maintenance6722C5

Avaya Remote Labs

Global Knowledge has a number of equipment labs that can be used to support the delivery of Avaya Courses. The labs are maintained on the latest Avaya software versions but earlier versions can be installed on request.

Completing the many lab exercises on the Global Knowledge labs will improve your knowledge and skills for your day-to-day activities and they are also perfect preparation for the exams that lead to the various Avaya ACIS & ACSS credentials.

All the Avaya labs are built using real Avaya equipment and the students will have full access to configure the devices using Console or GUI access. The Voice labs are specially designed so that delegates can experience real calls with other delegates. PC’s and IP phones will be required for some courses at the classroom location.

For more information on Avaya training, please send an email to info@globalknowledge.be.


Copyright © 2012 Global Knowledge Belgium BVBA, registration number 0879.699.532 - VAT number BE 0879.699.532 – Tel +32 (0) 800/84.009
RSS. (Srv: 220)